Batteries and hearing aid repair

Have the batteries of your hearing aid run out, has it stopped working or does it whistle, and you are on holiday? Come and see us: we have batteries and we look at hearing aids of any brand, even ones bought in another country.

Batteries

We have batteries in the usual sizes. Bring a used battery or tell us the model of your hearing aid and we will give you the right ones.

If your hearing aid is not working properly

We check it and clean it: often the problem is the battery, wax, or a tube or filter that needs replacing, and it is fixed on the spot. If the fault is more serious, we tell you what is wrong and what your options are.

To adjust the sound of a hearing aid (reprogram it) we need the brand’s software: we have it for Phonak and Interton.

Check-up of hearing aids from another centre

If your hearing aids are from another centre, the check-up costs €30. You can also book it on this website: it is called “Hearing aid check-up”.

Who will see you

You will be seen by one of our optometrists and hearing aid specialists:

• Antonia Marco Pérez, optometrist (registration no. 5828) and hearing aid specialist.
• Carolina Duque Tavira, optometrist (registration no. 22985) and hearing aid specialist.

We do it in our audiology booth. We are a healthcare centre authorised by the Conselleria de Sanitat of the Generalitat Valenciana, under no. 1784.

What to bring

Bring your hearing aids and, if you have them, their charger and accessories.

If you are travelling with hearing aids

• Carry spare batteries, or the charger and its cable.
• At the beach and by the pool, take them out and keep them in their case, away from water, sand and sun.
• If they get wet, dry them with a cloth, take out the battery and do not leave them in the sun or near a heat source. Then bring them to us.

Where we are and how to contact us

We are in El Campello (Alicante), on the Costa Blanca, a stone’s throw from the sea: Avda La Mar. 19, 03560 El Campello. We have been an optician and hearing centre since 1992.

We can help you in Spanish, English and French.

Come to the shop, call us on 965 63 05 12 or message us on WhatsApp at 623 38 70 32.

Frequently asked questions

Do you have batteries for my hearing aid?

We have batteries in the usual sizes. Bring a used one or tell us the model and we will give you the right ones.

My hearing aid is another brand or I bought it abroad. Can you look at it?

Yes. We check and clean it whatever the brand. To adjust the sound we need the brand's software: we have it for Phonak and Interton.

How much does it cost?

If your hearing aids are from another centre, the check-up costs €30.

Do I need an appointment?

If it is urgent, come to the shop, call us or message us on WhatsApp. If not, you can book a hearing aid check-up on this website.

Can I pay with a foreign card or with my phone?

Yes. We accept cards (VISA, MasterCard and American Express) and mobile payment.

Can you help me in English or French?

Yes. We can help you in Spanish, English and French.